Returns and Exchanges Policy
To insure the quality of our items, you may return /or exchange an item for a refund or replacement within 15 days of the postmarked shipment date. Shipping and handling charges are NON REFUNDABLE and returns are subject to a 25% restocking fee.This includes all refused, undeliverable and unaccepted packages.
All returns MUST be accompanied by the packing slip. Please indicate your reason for the return. You may want to insure your return as we cannot be responsible for lost, damaged or misdirected items. Items returned or exchanged, MUST be intact with tags and original packaging, NOT worn, soiled or laundered. Items MUST come back exactly as they were sent to you (not wadded up etc.) They must be able to be resold. Shoe boxes MUST come back looking brand new exactly as sent! If your order was shipped with free or discounted shipping, our regular shipping amount will be deducted from returns processed for a refund. Please read our shipping policies
All claims on defective merchandise must be made within 5 days of delivered merchandise. Failure to give such notice shall constitute unqualified acceptance and waiver of all such claims by buyer. Any errors in item or price must be reported within 5 days.
No exceptions! If you have any questions, please email us as we are here to help.
SPECIAL ORDERS ARE NON REFUNDABLE-NON EXCHANGEABLE!
WE CONSIDER SPECIAL ORDERS ANYTHING THAT IS A QUANTITY OVER 6 PIECES OR WHITE FIRST COMMUNION DRESSES
MADE TO ORDER ITEMS WILL INCUR THE 25% RESTOCK FEE IF POLICY IS FOLLOWED. IF ITS NOT FOLLOWED, THERE WILL BE NO REFUND
WE DO NOT ACCEPT RETURNS OR EXCHANGES AFTER 30 DAYS
If you wish to EXCHANGE an item for another size or color etc. Please follow the return guidelines and send the item back as described in the return policy with a note stating your preferences for your new shipment. You WILL be charged shipping and handling costs associated with the new shipment. OR, you may simply reorder the correct item, and when we receive your returned merchandise providing all policies are followed, we will refund your purchase minus shipping and handling.. (HINT-This is the fastest method for exchanges)
Please ship your return or exchange to
WEAR ME OUT
791 PRICE STREET #167
PISMO BEACH, CA. 93449
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